FAQ

Signature Tumblers accepts the following cards for payment:

Visa, Discover, Mastercard, & American Express

Is this site secure? 

Yes. We guarantee that every transaction you make is 100% safe and all of your information is confidential. Please be sure the name and address provided in the billing area matches the information as it appears on your credit card statement.

Do I have to pay sales tax?

Signature Tumblers collects sales tax on orders shipped to any state which requires that local sales tax be added to the order on remote purchases, including any shipping charges. International customers will be responsible for tariffs and duties from their respective country.

What is the Signature Tumbler lifetime guarantee?

We guarantee your tumbler against any manufacturing defects. See our guarantee page for more information.

Do you ship internationally?

Yes! International orders are shipped via UPS standard to sixty countries (Including Canada and Mexico), and are charged according to UPS published rates from Sarasota, FL USA. Packages usually take only 4-6 business days to ship. You will be responsible for import taxes and duties in addition to your order and shipping charges once you receive your order.

What are the shipping rates?

The published UPS ground rates from Sarasota, FL (each tumbler weighs about one pound.) UPS does not deliver to Post Office box addresses.

How do I update my address?

You can update your address at any time on your customer login page.

How do I learn about selling your product in my store?

Call or email us and we will be happy to give you all the details.

What if I am having a problem that I cannot find the answer to in the FAQ’s?

Just call us. We will be glad to help! 855-204-5106

I want to place my order over the phone.

Call us at 855-204-5106 and we will take your order over the phone.

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